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Human Resources

Blue Cross/Blue Shield Members

All employees covered under the Community Blue PPO Health Care Plan through Blue Cross/Blue Shield of Michigan have immediate access to personal health and account information through Member Secured Services. Members sign in with a username and password set by the user. The login only takes a few seconds and we encourage all employees to take advantage of these valuable resources. We have also provided step-by-step instructions to help you login (see Registration Instructions below). 

Member Secured Services

(Registration Instructions)

Member Secured Services is available to all Blue Cross/Blue Shield members and gives you access to personal health and account information. You can receive the following information:

    Verify eligibility and coverage for all covered members

    Coverage and Claims

    Complete Benefit Guide of Covered Services

    Look up Explanation of Benefits

    Locate Physicians and Hospital

    Obtain an Estimate on Treatment Costs

    Discount Programs

    Blue Health Connection (see login below)

BLUE HEALTH CONNECTION (Login to Member Secured Services)

Blue Health Connection is a valuable tool to help members obtain additional information about their coverage and the services available to them. You can:

    Take the Health Risk Appraisal (you will need your cholesterol levels for high and low, and blood pressure)

    Create a customized health dashboard and personal health record

    Read health tips, articles and prevention information

    Research a condition

    Use the 24-hour Health Coach Line to speak with a registered nurse.

    Healthy Blue Discounts on Health Product and Services

    Drug Guide

    Nutrition and Exercise Program

    Naturally Blue (Discount Health Products and Services)

PRESCRIPTION DRUG COVERAGE AND CLAIMS HISTORY (Login to Member Secured Services)

Registration Instructions

The online prescription drug history tool allows members to review all prescriptions dispensed, the cost and the pharmacy. Other useful tools include:

   Prescription Drug Mail Order Program

   Generic vs Brand Name Drug Comparison

   Specialty Drugs


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